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Member Engagement: Take Your Health Assessment Program To The Next Level

August 14, 2018 Jeanette Stern

Member Engagement

It will not matter if you are trying to supplement your health risk assessment program that you are currently running internally or if you are currently looking for a provider that has all the assessment solutions you have been looking for, finding the right partner can certainly be a challenging task to accomplish. Once you have the right provider in place, what will be the best way for you to ensure that you are getting everything out of your new relationship?

We want you to know about a few ways on how working with the right partner can give you the best opportunity to make the most out of your health risk assessment program. An effective health risk assessment program will not only support your Star Ratings, but it will also provide you with the support you need for your risk adjustment program. 

Have A Conversation

Do not be afraid to spark up a conversation with your provider's professionals and experts about ways your organization can impact performance with the latest innovations, technology, and data. We also encourage you to look for more options and features that are considered optional. Many of the optional enhancements and features can fill in the holes and gaps that exist in the healthcare industry, including support for your medication therapy management programs. 

Work Together

You are aware of all the internal controls and compliance regulations that needed to be followed. In addition to these rules, you should have a conversation about your program's performance when you talk to your partner. Discussing your program's performance on a consistent basis will create a strong relationship and a positive environment of teamwork. As a result, your provider will be able to make adjustments to your program based on the different needs of your organization.

Data Is Key

Have a conversation with your provider about the best ways to circulate data that has been collected within your organization so everyone will receive information that is relevant to them. You should avoid any risks that will result in your failing to utilize this information, and one of the best ways for you to do this is by sharing it with others. MedXM can help you identify any opportunities that can close the gaps by offering multiple data points from In-Home Health Risk Assessments.

Getting The Results You Need

After you have chosen a provider, we encourage you to work closely with your compliance team in order to make sure all the requirements are being met. When you work with your compliance team, you will also be able to create the performance metrics within your organization. Is your provider doing what it takes to remain on top of the program?

Is your provider doing what it takes to ensure the program is being properly implemented and managed? If you want to ensure your programs will be effective and productive, you need to ensure that they will be synergic, compliant, and have the ability to function across multiple formats. 

Do you feel that your current health assessment program is adequate enough to provide the type of services your members need? Do you think your health assessment program encourages your members to remain engaged or is it pulling them away? 

At MedXM, we encourage you to choose a provider that will utilize all its professionals and experts with experience in health plans to help you get through the difficult challenges that exist in this industry. Our team at MedXM consists of professionals you can depend on to take your performance to greater heights. 

For more information on health assessment programs and our In-Home Health Risk Assessments, please do not hesitate to contact us today. 

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Risk Adjustment Solutions: How to Collect Clinical Data from Members
Risk Adjustment Solutions: How to Collect Clinical Data from Members

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One in Five Patients Use CMS Star Ratings for Healthcare Decisions
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